Services

Imesa has been working in the field of electromechanical construction for almost 50 years. Over the past five decades has not only improved the range and reliability of its products, but also developed tailored service solutions for complex situations that customers have to handle in daily operations.

Both experience and expertise are embedded in Imesa’s service portfolio – a portfolio that is designed to meet all customer requirements and to ensure that a plant operates at peak productivity and cost efficiency. Our comprehensive portfolio ranges from long-term service agreements to individual service products like spare parts, training, engineering and consulting.

Understanding and prioritizing our Customers’ need first and providing the most technically knowledgeable staff to solve any electrical needs; all of this is done maintaining to the quality workmanship, skilled technicians and engineers that place customer satisfaction above all.

Maintenance and retrofit

Minimizing the risk of unscheduled breakdowns, Imesa offers retrofit solutions and predictive maintenance in order to extend the lifecycle of the apparatus and optimizing its performances.

Core of the plant

Being the electrical switchboard the most important link between power generation and distribution, its performance level become a key factor for the entire electrical plant.

Imesa as partner

Imesa and its Service Centers located in strategical areas all over the world are the right partners for the most demanding Customers who need dedicated solutions in a very tight schedule.

After-sales assistance

Our Service department has been created to make all our experience available to support your needs.

Our specialists are able to analyze the type of intervention needed even remotely, supply spare parts quickly and offer support for ordinary and extraordinary maintenance.

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Servitization

IMESA offers PaaS (Product-as-Service) through Servitization, made possible by the implementation of industrial control systems and cyber-secure industrial automation.

Among the various solutions provided, it includes the supply of systems that comply with remote intervention and post-sales assistance protocols, with the option to leverage an advanced data analysis system (Business Intelligence) and solutions focused on the use of Artificial Intelligence for predictive maintenance, while simultaneously ensuring the overall cybersecurity of the system.